Job Detail

Job Responsibilities

Nair Systems is currently looking for Operations Processor- ASU for our UAE operations

Education Level Required:

• University Degree / High School Diploma or its equivalent

Professional / Technical Qualifications / Diplomas:

• Knowledge of Banking Financial & Operational Risks

Experience:

• 1 - 2 years experience in Operations, Retail, Customer Service

Specialist Skills Required for the Job:

• Excellent oral and written communication in English

• High computer proficiency

• Interpersonal skills

• Organizing and planning skills

Duties and Responsibilities:

• Maintains confidential records of the division as well as sensitive issues passed on either by the HOP, Department Managers, other Division Managers and the CEO.

• Ensures that all documentation received from Sr.Account servicing operations officer is taken action by scrutinizing the documents and updating the relevant systems as per the access level .

• Compliance check points to be followed when new on boarding or maintenance of existing accounts.

• KYC information to be updated correctly as received.

• Training programs to be attended.

• Compliance training to be attended whenever required.

• All switch portal and court cases received to be completed within the agreed SLA.

• Maintains strict confidentiality and secrecy of information received by way of attending meetings, incoming and outgoing mail and other access that is received by way of the position held.

• Liaises between central operations and all branch and division colleagues. Transmits directives, instructions and assignments and follows up on status of assignments / projects.

• Ensure compliance of conduct and all other process and procedures circulated.

• Ensuring accurate/error free checking and execution of various processes and activities related to the Accounts Services Unit. Such as updating of different types of Activities and processes for

• Account Opening,

• Account Closing

• Amendments/Data Update

• Dormant release

• Release and add of block on accounts

• Signature validation

• Chequebooks Issuance

• ATM Issuance/replacements and ATM Linking

• Token tagging and IB registration

Any other miscellaneous /ad hoc activities or products

• Refer all the Incomplete Mandates to the respective branches/sales for appropriate action..

• Daily individual productivity to be maintained as per the expectations. Training to be provided to the new joiners in the unit.

• In charge of in coming & out going mails , updating the master tracker and segregating the cases for processing and giving to sr. ASU officer .

• Respond to queries pertaining to any Operations Unit from various branches and other internal division within TAT.

• Adhere to clean desk policy .

• To provide timely and error-free processing to various units of the bank viz. Branches, Sales, Client Relationship, investments and Legal & Compliance as per agreed Service Level Agreement.

• Maintain high level of systems support within ASU by participating in and recommending system developments, enhancements and solutions.

• Ensuring satisfactory audit rating for the unit by adhering to the procedures and self responsibilities.

• To support /undertake any other duties assigned by Sr. Assets operations officer, Manager-Documentation & Fulfillment unit, Central Operations Manager, and Head of Operations or his/her delegates.

• Self initiative to be taken for attending various trainings available and for the overall development and improvement of performance.

• Perform any other duties or responsibilities consistent with employee role and assigned by the management

Joining time frame: 2 weeks (maximum 1 month)

Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at nishanthini.suda@nairsystem ...

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